Accepted Insurance Plans

If you have plan questions call the number listed on your Member ID Card or the general Member Services phone number listed by your Insurer below.


Aetna Commercial PPO, HMO, QPOS, Elect Choice,
Managed Choice POS, Aetna Choice POS II,
Aetna Select, Open Access Student MC,
Passport to Healthcare, National Advantage
Ambetter Exchange (Superior Healthplan) Bronze, Silver, and Gold 877-687-1196
BCBS TX HMO Blue Texas, Blue Choice PPO/POS, ERS (Health Select of TX, Consumer Directed Health Select - In Area & Out-of-State) 800-451-0287
BCBS TX Exchange Blue Advantage (BAV), HMO 800-451-0287
Cigna HMO, POS, EPO, PPO, Open Access Plus, POS Open Access, OAP, Local Plus, Network Open Access, HMO Open Access, Indemnity 800-882-4462
HealthSmart (Cigna) PPO 800-687-0500
Molina Healthcare of Texas Exchange Bronze, Silver, and Gold 866-449-6849
MultiPlan PPO 800-950-7040
Prime Health Services Auto, PPO 866-348-3887
Scott and White Health Plan HMO, PPO, EPO, Self-Funded Plans 888-316-7947
Three Rivers Provider Network (TRPN) Auto, PPO 800-966-8776
Tricare (Includes Dental) Standard, Prime, & For Life (supplemental) 800-444-5445
United HealthCare UHC Character, UHC Choice & Choice Plus, UHC Core & Core Essential, UHC, EDGE, UHC HealthSelect, UHC Navigate, UHC Options PPO 877-842-3210
USA Managed-Care Organization Auto, PPO 800-876-0820


Aetna Medicare Advantage: MA PPO/HMO, HMP Prime 888-632-3862
Amerigroup (includes Behavioral Health) Medicare Advantage/MMP 866-805-4589
BCBS TX Medicare Medicare Advantage 877-774-8592
Cigna HealthSpring (includes Behavioral Health Medicare Advantage HMO, PPO 800-230-6138
Molina Healthcare of Texas Medicare Advantage/MMP 866-449-6849
Scott and White Health Plan Medicare Advantage 866-334-3141
Superior Health Plan (Note: New Name - Allwell) Medicare Advantage/MMP 877-391-5921
United Healthcare Medicare Advantage AARP Medicare Complete Secure Horizons (HMO), Care Improvement Plus Medicare Advantage (Regional PPO), AARP Medicare Complete Secure Horizons 866-579-8811
WellCare Medicare Advantage Dividend (HMO), Value (HMO, POS), Access (HMO SNP) 855-538-0454


Aetna Better Health STAR, CHIP, CHIP Perinate

800-306-8612 STAR

800-245-5380 CHIP

Amerigroup (includes Behavioral Health) STAR, STAR+PLUS, CHIP 800-454-3730
Children's Medical Center Health Plan (includes Behavioral Health) STAR, STAR KIDS, STAR+PLUS, STAR HEALTH, CHIP 800-947-4969
Cook Children's Health Plan STAR, STAR KIDS, CHIP 800-964-2247
Cigna HealthSpring STAR+PLUS 877-653-0331
Monlina Healthcare of Texas (includes Behavioral Health) STAR, STAR+PLUS, STAR KIDS, CHIP, CHIP Perinate 866-449-6849
Point Comfort Underwriters Medicaid 844-210-2010
Scott and White Health Plan STAR, STAR+PLUS, STAR KIDS, CHIP, CHIP Perinate 866-449-6849
Superior Health Plan STAR, STAR+PLUS, STAR KIDS, STAR HEALTH, CHIP, CHIP Perinate 877-391-5921
United Healthcare STAR, STAR+PLUS, STAR KIDS, STAR HEALTH, CHIP, CHIP Perinate 888-887-9003

Behavioral Health

Aetna BH 888-632-3862
BCBS TX 800-451-0287
Beacon Health Strategies STAR, STAR+PLUS, STAR KIDS, STAR HEALTH, THSteps, CHIP 855-481-7045
Cigna BH 800-926-2273
Magellan Healthcare (DOES NOT INCLUDE BCBSTX HMO MEMBERS) Medicaid - STAR, STAR+PLUS, CHIP, Medicare Advantage 800-788-4005
Scott and White Health Plan All Plans 888-316-7947
Superior Health Plan 877-391-5921
Tricare Standard, Prime, & For Life (supplemental) 877-391-5921
UBH/Optum PPO, Medicare 877-614-0484

Worker's Compensation