Discrimination is against the law

JPS Health Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age,

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disability, or sex. JPS Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

JPS Health Network

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

• Qualified interpreters
• Information written in other languages

If you need these services, contact the JPS Chief Compliance Officer.

If you believe that JPS Health Network has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity), you can file a grievance with:

JPS Chief Compliance Officer
1500 S. Main Street
Fort Worth, TX 76104

Direct: 817-702-2694
Fax: 817-702-6908
Email: Compliance@jpshealth.org

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the JPS Chief Compliance Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.htm/